Sr. Manager, Retention Programs
Company: Gartner
Location: Stamford
Posted on: May 3, 2024
Job Description:
Major Responsibilities:
- Lead Deal Support through cross-functional influencing skills
on the highest value/most complex renewals across Gartner;
implement programs ensuring Gartner's retention and growth
strategy
- Create scalable action plans and lead presentations in planning
sessions and strategy meetings with Senior Leaders across Team NCVI
partners
- Drive strong collaboration with Client Value Managers (CVMs),
and our Center of Excellence partners to build strong business
cases for renewal and growth of our large deals
- Lead quantitative & qualitative analyses to solve Gartner's
retention and growth challenges; partner with cross-functional
teams to implement solutions
- Drive constant improvement and renovation/innovation of our
processes and tools to improve quality and productivity, along with
scaling the team's operational model to deliver exceptional deal
support.
- Own your actions, measure progress and lead initiatives/
complex projects to completion with action-driven insightsMust
Haves:
- Bachelor's degree with 5-7+ years of experience in completing
complex analyses and solving challenging business problems as a
business analyst/ consultant at a top-tier consulting firm,
investment banking associate or strategy analyst for a leading
company
- Master's degree preferred
- Ability to influence leaders to drive business outcomes and
growth
- Ability to synthesize complex problems into simple, concise
statements/ core messages, and present/ communicate to key
stakeholders and clients
- Outstanding project management skills (projects involving
internal and external stakeholders) with ability to meet tight
deadlines and prioritize workloads
- Forward thinking ability in order to anticipate and mitigate
risks to client retention
- Analytical and proficient in MS Office suite, including Excel
and PowerPoint, and is able to clearly present and articulate
through PPTWho are we?At Gartner, Inc. (NYSE: IT), we deliver
actionable, objective insight that drives smarter decisions and
stronger performance on an organization's mission-critical
priorities. We've grown exponentially since our founding in 1979
and we're proud to have over 19,500 associates globally that
support over 15,000 client enterprises in more than 100
countries.What makes Gartner a great place to work?Our teams are
composed of individuals from different geographies, cultures,
religions, ethnicities, races, genders, sexual orientations,
abilities and generations. We believe that a diversity of
experiences makes us stronger-as individuals, as communities and as
an organization. That's why we're recognized worldwide as a great
place to work year after year. We've been recognized by Fortune as
one of the World's Most Admired Companies, named a Best Place to
Work for LGBTQ Equality by the Human Rights Campaign Corporate
Equality Index and a Best Place to Work for Disability Inclusion by
the Disability Equality Index. Looking for a place to turn your big
ideas into reality? Join #LifeAtGartner What we offer:Our people
are our most valuable asset, so we invest in them from Day 1. When
you join our team, you'll have access to a vast array of benefits
to help you live your life well. These resources are designed to
support your physical, financial and emotional well-being. We
encourage continued personal and professional growth through
ongoing learning and development opportunities. Our employee
resource groups, charity match and volunteer programs keep you
connected to your internal Gartner community and causes that matter
to you.Gartner believes in fair and equitable pay. A reasonable
estimate of the base salary range for this role is 92,000 USD -
130,500 USD. Please note that actual salaries may vary within the
range, or be above or below the range, based on factors including,
but not limited to, education, training, experience, professional
achievement, business need, and location. In addition to base
salary, employees will participate in either an annual bonus plan
based on company and individual performance, or a role-based,
uncapped sales incentive plan. Our talent acquisition team will
provide the specific opportunity on our bonus or incentive programs
to eligible candidates. We also offer market leading benefit
programs including generous PTO, a 401k match up to $7,200 per
year, the opportunity to purchase company stock at a discount, and
more.The policy of Gartner is to provide equal employment
opportunities to all applicants and employees without regard to
race, color, creed, religion, sex, sexual orientation, gender
identity, marital status, citizenship status, age, national origin,
ancestry, disability, veteran status, or any other legally
protected status and to affirmatively seek to advance the
principles of equal employment opportunity.Gartner is committed to
being an Equal Opportunity Employer and offers opportunities to all
job seekers, including job seekers with disabilities. If you are a
qualified individual with a disability or a disabled veteran, you
may request a reasonable accommodation if you are unable or limited
in your ability to use or access the Company's career webpage as a
result of your disability. You may request reasonable
accommodations by calling Human Resources at +1 (203) 964-0096 or
by sending an email toApplicantAccommodations@gartner.com.Job
Requisition ID:88198By submitting your information and application,
you confirm that you have read and agree to the country or regional
recruitment notice linked below applicable to your place of
residence.Gartner Applicant Privacy Link: For efficient navigation
through the application, please only use the back button within the
application, not the back arrow within your browser.
Keywords: Gartner, Fairfield , Sr. Manager, Retention Programs, Executive , Stamford, Connecticut
Didn't find what you're looking for? Search again!
Loading more jobs...