BILINGUAL CUSTOMER SERVICE REPRESENTATIVE

Location: New York
Posted on: April 17, 2024

Job Description:

(Chinese, Korean, or Russian speaking applicants)

- Responds to enrollment services calls, provides responses to questions, mails information in response to request, and refers callers in the event of problems or concerns.

- Educates clients on managed care.

- Assesses clients health care needs and assists clients in choosing a health plan.

- Maintains updated knowledge of the New York Medicaid CHOICE Project.

- Assists clients in enrolling/ dis-enrolling in health plans.

- Receives and sorts enrollment/disenrollment forms.

- Reviews enrollment forms for accuracy and completeness.

- Processes enrollment/disenrollment forms.

Sends necessary letters to clients.

Bilingual CHINESE OR KOREAN OR RUSSIAN language required

Keywords: , Fairfield , BILINGUAL CUSTOMER SERVICE REPRESENTATIVE, Administration, Clerical , New York, Connecticut

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