Customer Service Representative
Company: Robert Half
Location: Jamaica
Posted on: January 14, 2026
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Job Description:
Job Description Job Description We are looking for a
success-driven and detail-oriented Customer Service Representative
to join our team on a long-term contract basis. Based in Jamaica,
New York, this position involves delivering exceptional support to
customers by addressing inquiries and resolving issues efficiently.
This role offers an excellent opportunity to build strong customer
relationships while contributing to a dynamic work environment.
Responsibilities: • Provide attentive and detail-oriented support
to customers by answering inbound calls and addressing their
concerns effectively. • Handle customer inquiries regarding orders,
ensuring prompt and accurate order entry. • Maintain a positive and
empathetic approach when assisting customers with their needs. •
Collaborate with team members to resolve customer issues and
improve service quality. • Document customer interactions and
follow up on unresolved matters to ensure satisfaction. • Respond
to both inbound and outbound calls to assist with various customer
requests. • Uphold company standards for customer service and
maintain a high level of excellence. • Adapt to changing customer
needs and provide tailored solutions. • Manage multiple tasks
simultaneously while maintaining attention to detail. • Contribute
to team goals by sharing insights and best practices.• Previous
experience in a call center or customer service role is required. •
Strong communication skills, both verbal and written, are
essential. • Proficiency in handling inbound and outbound calls
with attention to detail. • Ability to accurately enter and manage
data related to customer orders. • Exceptional organizational
skills and attention to detail. • Problem-solving abilities to
address and resolve customer issues effectively. • Familiarity with
customer service tools and systems is preferred. • A positive and
adaptable attitude in a fast-paced environment.
Keywords: Robert Half, Fairfield , Customer Service Representative, Customer Service & Call Center , Jamaica, Connecticut
