Night Auditor - Liberty Hotel - Part Time - Year Round

Company: Vail Resorts
Location: Fairfield
Posted on: November 16, 2021

Job Description:

Liberty Mountain is known for providing fun experiences to both guests and staff alike. Help our skiers unlock the ultimate adventure and start making your own epic memories when you join our team today. www.vailresortscareers.comThe night auditor is responsible for providing genuine and authentic guest service according to brand standards. The night auditor is also responsible for all closing reports for the hotel and the email distribution of such reports. The night auditor will complete all tasks each evening on the night auditor checklist and set the hotel up for success for the following day. The night auditor is also responsible for solving all overnight guest issues to the satisfaction of the guest and to the hotels standards.Essential Job Responsibilities (including but not limited to):Accurately process nightly closing reports through IQWComplete Flash for hotel distributionComplete all parts of Night Audit checklist accurately and efficientlyAnswer phone calls politely and efficiently to meet and exceed all guest needs and requestsEnsure accurate check-in and checkout processes according to brand standardCreates accurate keys to guest rooms according to owner log and reservationsComplete all additional projects and tasks given by managementAbility to sustain composure at all times and remain calm during difficult situationsComplies with all Resort policies, procedures and standards of operationAccurately and timely route all communication during an emergency situationJob Requirements:High School Diploma or EquivalentWork experience in a guest service facet, hotel audit preferred. Accounting experience a plusMicrosoft Office, Property Management Systems (LMS preferred), General ComputingAbility to communicate in English effectively in both written and verbal mediumsAbility to speak multiple languages a plus, accounting experienceBenefits include:Free Ski passes for employees and dependentsDiscount lift tickets for friends and familyFree ski lessonsDiscounted lodging, food, gear and mountain shuttlesDiscounted bike haul & golf in the summer401(k) Retirement PlanExcellent training and professional developmentReach Your Peak at Vail Resorts. As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you're looking for seasonal work or the career of a lifetime, join us today to reach your peak. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Keywords: Vail Resorts, Fairfield , Night Auditor - Liberty Hotel - Part Time - Year Round, Hospitality & Tourism , Fairfield, Connecticut