Director - IDCS Engineering
Location: Piscataway
Posted on: June 23, 2025
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Job Description:
Since 1989, SHI International Corp. has helped organizations
change the world through technology. We’ve grown every year since,
and today we’re proud to be a $14 billion global provider of IT
solutions and services. Over 17,000 organizations worldwide rely on
SHI’s concierge approach to help them solve what’s next. But the
heartbeat of SHI is our employees – all 6,000 of them. If you join
our team, you’ll enjoy: • Our commitment to diversity, as the
largest minority- and woman-owned enterprise in the U.S. •
Continuous professional growth and leadership opportunities. •
Health, wellness, and financial benefits to offer peace of mind to
you and your family. • World-class facilities and the technology
you need to thrive – in our offices or yours. Responsibilities
Include but not limited to: • Develop and implement a comprehensive
technology strategy that supports SHI’s technical strategy,
including AI adoption and implementation. • Lead and mentor
engineering teams in areas such as data center infrastructure,
integration, configuration services and AI. • Oversee the
installation, configuration, validation, and troubleshooting of
data center hardware and software, ensuring high-quality service
delivery and customer satisfaction. • Drive a customer-centric
approach in service delivery, from onboarding to ongoing technical
account management. • Foster relationships with senior executives
within key accounts to align technology solutions with strategic
business objectives. • Serve as a subject matter expert,
articulating SHI’s technical vision at industry events and in
conversations with customers and partners. • Develop and track Key
Performance Indicators (KPIs), ensuring team performance aligns
with organizational goals. • Spearhead the hiring and development
of top-tier engineering talent, promoting a culture of innovation
and continuous improvement. • Engage in strategic business
discussions, contributing insights that shape company policies and
direction. • Collaborate with internal Solutions, Project
Management, Build and Quality Control teams to determine
integration requirements, expectations, and timelines. • Direct
team members on how to troubleshoot and improve the design of
automation, information, and operational support systems.
Qualifications • Bachelor’s degree in computer science,
engineering, or a related field, with a preference for advanced
degrees or certifications. • Minimum 15 years of relevant industry
experience, with a strong foundation in technology infrastructure
and cloud solutions. • Minimum 10 years of experience in management
with responsibility for technical strategy and customer-facing
activities. • Proven track record in managing high-performing
technical teams and delivering complex IT projects on time and
within budget. • Thorough understanding of configuration and
integration services, including pre-integrated rack infrastructure.
• Extensive experience with infrastructure automation tools (e.g.,
xCAT, Ansible, Cobbler, Chef) and scripting languages (e.g.,
Python, Bash, shell scripts). • Experience working with modern data
center technologies and concepts. Required Skills • Strong
strategic thinking and planning capabilities, with a focus on
business impact and technology innovation. • Ability to communicate
effectively with a diverse array of stakeholders, from C-level
executives to technical staff. • Exceptional problem-solving skills
and the ability to handle complex, multi-disciplinary technical
challenges. • Advanced networking skills, including OSI network
layers, TCP/IP, DHCP, DNS, and routing. • Ability to multitask
while maintaining attention to detail to produce on-time quality
results. • Excellent verbal and written communication skills with
the ability to articulate ideas succinctly. • Management/Leadership
skills and the ability to mentor and develop engineering talent.
Unique Requirements • Extended hours are required to complete some
special projects Additional Information • The estimated annual pay
range for this position is $150,000 - $280,000 which includes a
base salary and a bonus. The compensation for this position is
dependent on job-related knowledge, skills, experience, and market
location and, therefore, will vary from individual to individual. •
Equal Employment Opportunity – M/F/Disability/Protected Veteran
Status.
Keywords: , Fairfield , Director - IDCS Engineering, IT / Software / Systems , Piscataway, Connecticut
