70120-Merchandise Associate

Company: TJX
Location: Fairfield
Posted on: May 3, 2021

Job Description:

70120-Merchandise Associate

Brand: TJ Maxx

Location:

Fairfield, CT, US

Employment Type: Part-Time

Employment Status: Regular

Functional Area: Stores

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Job Summary:

Responsible for delivering a highly satisfied customer experience demonstrated by engaging and interacting with all customers, embodying customer experience principals and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business.

Responsibilities:

+ Role models established customer experience practices with internal and external customers

+ Supports and embodies a positive store culture through honesty, integrity, and respect

+ Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures

+ Promotes credit and loyalty programs during customer interactions

+ Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards

+ Accurately processes and prepares merchandise for the sales floor following company procedures and standards

+ Initiates and participates in store recovery as needed throughout the day

+ Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store

+ Provides and accepts ongoing recognition and constructive feedback

+ Adheres to all labor laws, policies, and procedures

+ Supports and participates in store shrink reduction goals and programs

+ Participates in safety awareness and maintenance of a risk-free environment

+ Performs other duties as assigned

Requirements:

+ Possesses excellent customer service skills

+ Able to work a flexible schedule to support business needs

+ Possesses strong organizational skills with attention to detail

+ Capable of handling multiple tasks at one time

+ Able to respond appropriately to changes in direction or unexpected situations

+ Possesses strong communication skills

+ Capable of lifting heavy objects with or without reasonable accommodation

+ Works effectively with peers and supervisors to accomplish tasks

+ Retail customer experience preferred

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Keywords: TJX, Fairfield , 70120-Merchandise Associate, Other , Fairfield, Connecticut