**Position Overview** At PNC, our people are our greatest
differentiator and competitive advantage in the markets we serve.
We are all united in delivering the best experience for our
customers. As a Mortgage Loan Officer within PNC's Mortgage
organization, you will be based in Fairfield, CT.
+ Recommends loan solutions in accordance with lending
guidelines and clients' requirements. Leads daily loan activities
of a small, high-performing mortgage loan officer team.
+ Manages a portfolio of customer relationships. Seeks
prospective opportunities to retain and/or develop new clients.
+ Leads a team to develop and prepare loan solutions and refers
products and services. Reviews documentation to ensure compliance.
Manages own and team's pipeline for efficiency.
+ Collaborates with internal and external stakeholders to
complete mortgage transactions.
+ Collects and analyzes customer financial information for
multifaceted and/or complex borrowers.
PNC Employees take pride in our reputation and to continue
building upon that we expect our employees to be:
+ **Customer Focused** - Knowledgeable of the values and
practices that align customer needs and satisfaction as primary
considerations in all business decisions and able to leverage that
information in creating customized customer solutions.
+ **Managing Risk** - Assessing and effectively managing all of
the risks associated with their business objectives and activities
to ensure they adhere to and support PNC's Enterprise Risk
**Competencies** Customer Experience Management. - Implements
the strategies and techniques used to ensure that customers have a
positive experience with the organization and its products and
services at every touch point.Effective Communications -
Understanding of effective communication concepts, tools and
techniques; ability to effectively transmit, receive, and
accurately interpret ideas, information, and needs through the
application of appropriate communication behaviors.Financial
Analysis - Knowledge of and ability to read, interpret and draw
accurate conclusions from financial and numerical material.Loan
Origination - Knowledge of the skills, methods and technologies
used to process new loan applications; ability to perform loan
origination activities while adhering to established policies and
procedures.Matrix Management - Ability to build and use effective
working relationships within own department and across department,
functional, and geographic reporting lines.Mortgage Products. -
Knowledge of and ability to utilize commercial and residential
mortgage instruments available in the branch and apply them to
specific situations.Sales Tasks And Activities - Knowledge of and
the ability to sell an organization's products and
services.Scheduling Work and Activities - Knowledge of the schedule
creation process; ability to develop and maintain a workable
schedule to accomplish the overall goals of day-to-day
operations.Selling. - Applies knowledge of banking products and
services to meet customer needs and enable them to achieve their
financial goals. Identifies prospecting approaches to identify
potential customers and create opportunities to sell financial
solutions and ideas to customers. **Work Experience** Roles at this
level typically require a university / college degree with < 1
year of professional experience and/or successful completion of a
formal development program. In lieu of a degree, a comparable
combination of education and experience (including military
service) may be considered. **Education** Bachelors
**Disability Accommodations Statement:**
The PNC workplace is inclusive and supportive of individual
needs. If you have a physical or other impairment that might
require an accommodation, including technical assistance with the
PNC Careers website or submission process, please call 877-968-7762
and select Option 4: Recruiting or contact us via email at
The Human Resources Service Center hours of operation are Monday
- Friday 9:00 AM to 5:00 PM ET.
**Equal Employment Opportunity (EEO):**
PNC provides equal employment opportunity to qualified persons
regardless of race, color, sex, religion, national origin, age,
sexual orientation, gender identity, disability, veteran status, or
other categories protected by law.
Refer to the California Consumer Privacy Act Privacy Notice to
gain understanding of how PNC may use or disclose your personal
information in our hiring practices.