IT Specialist

Location: Hicksville
Posted on: June 23, 2025

Job Description:

Hirani Engineering & Land Surveying is a growing AEC firm dedicated to delivering innovative engineering solutions. We’re seeking a proactive IT Specialist to keep our technology running smoothly and support our team’s productivity. Position Overview: The IT Specialist will coordinate with external vendors, manage our hardware and software environments, and provide front-line support to employees. You’ll deploy and maintain workstations and virtual machines, administer user accounts, troubleshoot issues, and drive process improvements through automation. Key Responsibilities: Vendor & MSP Liaison Serve as primary point of contact for our Managed Service Providers Submit, track, and follow up on tickets to ensure SLA compliance Hardware & Software Management Maintain inventories of hardware assets, software licenses, and renewals Configure and deploy desktops, laptops, and virtual machines (VMs) Roll out software installations, updates, and manage license assignments User Account Administration Create and manage Office 365 and Deltek user accounts, groups, and security agents Participate in new-hire onboarding: network overview, core applications (Outlook, Teams, SharePoint) Technical Support & Troubleshooting Diagnose and resolve desktop, laptop, network, and peripheral issues Escalate specialized software problems to third-party tech support (Autodesk, Bentley, Leica, PTC, etc.) Infrastructure & Cloud Services Administer on-premises servers, AWS instances, and remote desktop environments Assist with IP addressing, modem configuration, and provisioning VMs on THOR Process Improvement & Automation Develop and refine workflows using Power Automate, Office 365 Apps, and SharePoint Identify and implement automation opportunities to enhance efficiency Communication & Training Publish weekly “Tech Tip” emails to share best practices Conduct periodic walk-throughs with department heads to proactively identify IT needs Purchasing & Inventory Optimization Source and recommend cost-effective equipment purchases (e.g., via Slickdeals) Support regular audits of technology assets and lifecycle planning Documentation & Compliance Maintain SharePoint libraries and technical documentation Complete assigned e-learning courses (e.g., Deltek) and ensure adherence to IT policies

Keywords: , Fairfield , IT Specialist, IT / Software / Systems , Hicksville, Connecticut